Uncategorized Deploy the Company Portal The Company Portal is an important part of endpoint managed devices in a Microsoft ecosystem. It provides an entry point for users to: access additional apps that are authorised and might be useful to install access support manage their device The Company Portal is an app installed from the Microsoft Store for Business. The process […] Written by luke December 21, 2021December 21, 2021 Saving Bookmark this article Bookmarked
Uncategorized Setting up Remote Help Microsoft have released a new remote help solution (currently in preview) and this is something that we hope may: Make it easier for us to connect to remote computers and provide direct one-on-one support Replace Teamviewer in the longer term. We really like Teamviewer but Remote Help would further our guiding principles of Microsoft first. […] Written by luke December 21, 2021December 21, 2021 Saving Bookmark this article Bookmarked
Project Web App Reporting and PWA I had all sorts of trouble trying to get the Project Web App standard reporting (ie Excel sheets supplied OOTB that use an Odata connection to extract data from PWA) working. I tried a lot of things including enabling the Project Web App Permission for Excel Web App Refresh site collection feature on the PWA […] Written by luke December 12, 2021December 13, 2021 Saving Bookmark this article Bookmarked
Windows Virtual Desktop User locked out of RemoteApp We had an issue today where a user got locked out of the RemoteApp that they would normally access without issue. They got an error message that read: As a security precaution, the user account has been locked because there were too many logon attempts or password change attempts. Wait a while before trying again, […] Written by luke December 10, 2021December 10, 2021 Saving Bookmark this article Bookmarked
Project Web App More on PWA I am really getting into how Project Web App (PWA) could be the central place that we could run projects and keep a track of the many antics of the team. Here is some more that I have learned. Please note that this information relates to the Project Online version of PWA. Licencing I’ve been […] Written by luke November 25, 2021November 29, 2021 Saving Bookmark this article Bookmarked
Project Web App Setting up PWA Project Web App (PWA) is a part of Project Online (and Project Server – although not the focus of this post) and our intention is to use it for: Overall project tracking and reporting Timesheeting We may decide to use more features of this down the track. PWA is attractive as it is flexible, extensible […] Written by luke November 24, 2021January 14, 2022 Saving Bookmark this article Bookmarked
Uncategorized Setting up Zabbix server Check system requirements https://www.zabbix.com/documentation/current/manual/installation/requirements Create LAMP stack on AWS Lightsail instance – do this manually. Don’t use a LAMP package (bitnami) as this does not work: Assign static IP Using your domain host, assign an A record for the domain that you’ll use for Zabbix server, pointing to the static IP in step 1. Install […] Written by luke November 4, 2021November 4, 2021 Saving Bookmark this article Bookmarked
Uncategorized System monitoring Further along our overall strategy of either 1) making better use of our Microsoft subscriptions, or 2) using open source, we have opted to use Zabbix for system monitoring. It’s extensive in functionality and comes with heaps of monitoring templates out of the box. The architecture we use for system monitoring and alerting includes: A […] Written by luke November 4, 2021November 4, 2021 Saving Bookmark this article Bookmarked
eLearning Guidelines for writing online guides I think a good online guide is: Easy to follow A mix of text and images Is accessible and conforming to W3C standards More specifically, this means: Easy to follow Each process is described by a list of steps. Processes may be broken down into sub-processes if needed. Written in second person, active voice. Use […] Written by luke October 21, 2021October 21, 2021 Saving Bookmark this article Bookmarked
Remove users Providing access to a another’s mailbox and OneDrive Sometimes when someone separates from an organisation, we need to provide access for another person to view the Exchange mailbox and personal OneDrive of the separated person. There are a few ways to do this: Run a query and export the results from the Compliance Centre (useful if a specific thing is trying to be […] Written by luke October 21, 2021October 21, 2021 Saving Bookmark this article Bookmarked
It’s bigger on the inside… Building a customer portal can be tricky. In the heat of the dot com bubble, I was a consultant working on the telstra.com team – Telstra’s first shot at a one-stop-shop for customers. I was working for Accenture at the time as a Manager in the UAT team. It was a goliath of a project, […] Written by Olivia Morgan February 13, 2023February 13, 2023 Saving Bookmark this article Bookmarked
Low Cost eLearning 📝 Learning in my uni years was fun and not because of the lecturers or the material, but more so of the antics we got up to. Engineers with too much idle time and all that. In an auditorium full of people, a group from up the back launched a massive paper plane (I reckon 5ft […] Written by Olivia Morgan February 1, 2023February 1, 2023 Saving Bookmark this article Bookmarked
It’s bigger on the inside… Building a customer portal can be tricky. In the heat of the dot com bubble, I was a consultant working on the telstra.com team – Telstra’s first shot at a one-stop-shop for customers. I was working for Accenture at the time as a Manager in the UAT team. It was a goliath of a project, […] Written by Olivia Morgan February 13, 2023February 13, 2023 Saving Bookmark this article Bookmarked
Low Cost eLearning 📝 Learning in my uni years was fun and not because of the lecturers or the material, but more so of the antics we got up to. Engineers with too much idle time and all that. In an auditorium full of people, a group from up the back launched a massive paper plane (I reckon 5ft […] Written by Olivia Morgan February 1, 2023February 1, 2023 Saving Bookmark this article Bookmarked
The Future is Calling ☎️ Do you remember the grungy dens that were public payphones? Before the days of mobile phones, I’d have to push my way past McDonalds wrappers so I could call Mum to let her know I was going to be late for dinner. My uni friends talked of all sorts of scams to get free phone […] Written by Olivia Morgan January 15, 2023January 15, 2023 Saving Bookmark this article Bookmarked
Office 365 backup and archive have landed In the beginning, there were no backup solutions for Office 365. I mean, there were some limited recovery options. Microsoft now has a retention and recovery function that is good for up to 30 days for Exchange Online. SharePoint fairs a little better with a 93-day retention period after deletion (exc hard deletes), and the […] Written by Olivia Morgan February 8, 2024February 8, 2024 Saving Bookmark this article Bookmarked
Simplify IT security with zero trust 🚫 My first job out of uni was as an Electronic Systems Engineer in the RAAF designing solid state replacements for SURAD, the ATC radar of the day. One of the hardest things to recreate was Identify Friend or Foe (IFF) tags. In a target rich environment, IFF tags help air defence officers filter good aircraft […] Written by Olivia Morgan June 13, 2023June 13, 2023 Saving Bookmark this article Bookmarked
Securing IT Systems in Freefall ✈️ Stalling an aircraft, intentionally, was never fun – but necessary to feel the effects of when you lose control. The procedure was to 1) ascend to 4000ft AGL over farmland, 2) jam the throttle control in to idle, 3) as airspeed decreases, keep pulling the stick back to raise the nose and maintain altitude, 4) […] Written by Olivia Morgan June 5, 2023June 5, 2023 Saving Bookmark this article Bookmarked
Strengthening Security with MFA 🔍 We all have customers in some form or another and identifying them can be tricky. Mid last year ACMA brought in regulation to make it mandatory for telcos to use a second factor in verifying a customer attempting to perform a high risk transaction (for example, adding an account holder). Many telcos adopted this second […] Written by Olivia Morgan May 8, 2023May 8, 2023 Saving Bookmark this article Bookmarked
