Charlie Mac and Associates

Coming to the end of another year means reflecting on what has been achieved, and what could be improved or changed. Our newsletter has now been running for just over six months – that’s 26 newsletters in total!

Our most popular topics this year included security, employee training and learning, and artificial intelligence (AI). Unsurprisingly, this has reflected the industry news, with issues surrounding protecting sensitive data, improving processes, and engaging with faster ways of creating and sharing information at the forefront of many people’s minds.

Thanks to all of you who have engaged with our content this year. We hope it’s been enjoyable and useful to you and your organisation. As always, feel free to submit feedback or suggestions to

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