Uncategorized Setting up Zabbix server Check system requirements https://www.zabbix.com/documentation/current/manual/installation/requirements Create LAMP stack on AWS Lightsail instance – do this manually. Don’t use a LAMP package (bitnami) as this does not work: Assign static IP Using your domain host, assign an A record for the domain that you’ll use for Zabbix server, pointing to the static IP in step 1. Install […] Written by luke November 4, 2021November 4, 2021 Saving Bookmark this article Bookmarked
Uncategorized System monitoring Further along our overall strategy of either 1) making better use of our Microsoft subscriptions, or 2) using open source, we have opted to use Zabbix for system monitoring. It’s extensive in functionality and comes with heaps of monitoring templates out of the box. The architecture we use for system monitoring and alerting includes: A […] Written by luke November 4, 2021November 4, 2021 Saving Bookmark this article Bookmarked
eLearning Guidelines for writing online guides I think a good online guide is: Easy to follow A mix of text and images Is accessible and conforming to W3C standards More specifically, this means: Easy to follow Each process is described by a list of steps. Processes may be broken down into sub-processes if needed. Written in second person, active voice. Use […] Written by luke October 21, 2021October 21, 2021 Saving Bookmark this article Bookmarked
Remove users Providing access to a another’s mailbox and OneDrive Sometimes when someone separates from an organisation, we need to provide access for another person to view the Exchange mailbox and personal OneDrive of the separated person. There are a few ways to do this: Run a query and export the results from the Compliance Centre (useful if a specific thing is trying to be […] Written by luke October 21, 2021October 21, 2021 Saving Bookmark this article Bookmarked
Uncategorized Issues and possible solutions I wanted to provide a single place where we can list the issues we have come across and how we solved them. There is a chance they may help someone else. OneDrive Old OneDrive folder in File Explorer can’t be deleted. Even after unlinking the OneDrive account, the OneDrive folder for the account remains. The […] Written by luke September 29, 2021November 11, 2021 Saving Bookmark this article Bookmarked
IT procurement IT tenders We have developed and released tenders on many aspects of IT, including: IT Managed Services (typically including moving to the cloud, either private or public, and supporting the gamut of IT capability for an organisation) ERP system replacements Records management systems GIS replacements CRM implementations Bespoke specialist systems The tender is usually constructed using Victorian […] Written by luke September 15, 2021September 15, 2021 Saving Bookmark this article Bookmarked
eLearning Approach to developing eLearning material The types of eLearning material we typically develop are: Interactive: Developed in Adobe Captivate – Video Demonstration, with Quiz at the end and saved as a SCORM package. This will load fine into an LMS (like our preferred – Moodle). Video instruction: Screen recorded with Video Capture in Windows 10 (access via Windows + G) […] Written by luke September 8, 2021October 21, 2021 Saving Bookmark this article Bookmarked
Windows Virtual Desktop WVD issues If you encounter an issue with a Windows Virtual Desktop app, try the following: Remove and re-install the Remote Desktop client. Delete the app from Apps and Features in Windows 10. To install, download the client here (in most cases, select the 64 bit version). Upgrade the Remote Desktop client. Open the client and see […] Written by luke September 6, 2021September 6, 2021 Saving Bookmark this article Bookmarked
Windows Virtual Desktop Add a user to a WVD app Adding a new user to a WVD app is really easy. Start by establishing a connection with the WVD tenant: Start a Powershell console as an Administrator Connect to the WVD tenant using: Add-RdsAccount -DeploymentUrl https://rdbroker.wvd.microsoft.com – note you will need to login as a tenant administrator. Tenant admins can be created using https://docs.microsoft.com/en-us/azure/virtual-desktop/virtual-desktop-fall-2019/tenant-setup-azure-active-directory Add […] Written by luke September 1, 2021January 6, 2022 Saving Bookmark this article Bookmarked
Exchange Online Connect Powershell session to Exchange Online when MFA is enabled Sometimes you need to use Powershell to manipulate Exchange Online. When MFA is enabled, you may get something like the following error: New-PSSession : [ps.outlook.com] Connecting to remote server ps.outlook.com failed with the following error message :Access is denied. To fix this situation, you’ll need to setup EXO V2 on your local PC. To do […] Written by luke September 1, 2021September 1, 2021 Saving Bookmark this article Bookmarked
It’s bigger on the inside… Building a customer portal can be tricky. In the heat of the dot com bubble, I was a consultant working on the telstra.com team – Telstra’s first shot at a one-stop-shop for customers. I was working for Accenture at the time as a Manager in the UAT team. It was a goliath of a project, […] Written by Olivia Morgan February 13, 2023February 13, 2023 Saving Bookmark this article Bookmarked
Low Cost eLearning 📝 Learning in my uni years was fun and not because of the lecturers or the material, but more so of the antics we got up to. Engineers with too much idle time and all that. In an auditorium full of people, a group from up the back launched a massive paper plane (I reckon 5ft […] Written by Olivia Morgan February 1, 2023February 1, 2023 Saving Bookmark this article Bookmarked
It’s bigger on the inside… Building a customer portal can be tricky. In the heat of the dot com bubble, I was a consultant working on the telstra.com team – Telstra’s first shot at a one-stop-shop for customers. I was working for Accenture at the time as a Manager in the UAT team. It was a goliath of a project, […] Written by Olivia Morgan February 13, 2023February 13, 2023 Saving Bookmark this article Bookmarked
Low Cost eLearning 📝 Learning in my uni years was fun and not because of the lecturers or the material, but more so of the antics we got up to. Engineers with too much idle time and all that. In an auditorium full of people, a group from up the back launched a massive paper plane (I reckon 5ft […] Written by Olivia Morgan February 1, 2023February 1, 2023 Saving Bookmark this article Bookmarked
The Future is Calling ☎️ Do you remember the grungy dens that were public payphones? Before the days of mobile phones, I’d have to push my way past McDonalds wrappers so I could call Mum to let her know I was going to be late for dinner. My uni friends talked of all sorts of scams to get free phone […] Written by Olivia Morgan January 15, 2023January 15, 2023 Saving Bookmark this article Bookmarked
Office 365 backup and archive have landed In the beginning, there were no backup solutions for Office 365. I mean, there were some limited recovery options. Microsoft now has a retention and recovery function that is good for up to 30 days for Exchange Online. SharePoint fairs a little better with a 93-day retention period after deletion (exc hard deletes), and the […] Written by Olivia Morgan February 8, 2024February 8, 2024 Saving Bookmark this article Bookmarked
Simplify IT security with zero trust 🚫 My first job out of uni was as an Electronic Systems Engineer in the RAAF designing solid state replacements for SURAD, the ATC radar of the day. One of the hardest things to recreate was Identify Friend or Foe (IFF) tags. In a target rich environment, IFF tags help air defence officers filter good aircraft […] Written by Olivia Morgan June 13, 2023June 13, 2023 Saving Bookmark this article Bookmarked
Securing IT Systems in Freefall ✈️ Stalling an aircraft, intentionally, was never fun – but necessary to feel the effects of when you lose control. The procedure was to 1) ascend to 4000ft AGL over farmland, 2) jam the throttle control in to idle, 3) as airspeed decreases, keep pulling the stick back to raise the nose and maintain altitude, 4) […] Written by Olivia Morgan June 5, 2023June 5, 2023 Saving Bookmark this article Bookmarked
Strengthening Security with MFA 🔍 We all have customers in some form or another and identifying them can be tricky. Mid last year ACMA brought in regulation to make it mandatory for telcos to use a second factor in verifying a customer attempting to perform a high risk transaction (for example, adding an account holder). Many telcos adopted this second […] Written by Olivia Morgan May 8, 2023May 8, 2023 Saving Bookmark this article Bookmarked
