A change in perspective is worth 80 IQ points

Charlie Mac is an Information Technology company that brings people and technology closer together. We do this by:

  1. Improving technology to make it easier to use and more reliable
  2. Improving relationships between people and technology (and the people that support that technology)
  3. Empowering all with better information on technology options so that we can make more informed decisions.

We support the complete lifecycle of technology change:

  • IT strategy
  • Ideation
  • Design
  • Procurement (inc tender development and management)
  • Systems implementation
  • Independent testing
  • IT support

Our clients are are mainly in the Government and Not For Profit sectors, although we do work for the private sector when the opportunity arises.

Charlie Mac was founded on 01 Feb 2013 and is based in the Strzelecki Ranges of south-west Gippsland.

Special projects

  • Modern workplace – using the best of Microsoft, AWS and open source to empower people, drive down operating costs, and improve security and compliance.
  • IT design patterns – repeatable patterns for building and supporting IT systems
  • Public Wi-Fi – providing low cost or no cost access to the internet, especially for those that really need it
  • IT almanac – historical information on the IT industry

Receiving and managing feedback

I’ve been reflecting on the process of receiving and managing feedback. It can sometimes be a challenge to receive feedback and not to take it…

Coordinating interviews

When we undertake staff consultation, it’s sometimes difficult to align calendars between interviewers and particpants. To make this process easier, we use Microsoft Bookings (hidden…

Setting up Microsoft Remote Help

Microsoft Remote Help is currently in Preview and offers an improved way for people in your organisation to offer and provide help to others. It’s…

Deploy the Company Portal

The Company Portal is an important part of endpoint managed devices in a Microsoft ecosystem. It provides an entry point for users to: access additional…

3rd August 2022 Newsletter

Click here to subscribe! Reliable printing from anywhere is something that Microsoft’s Universal Print aspires to. On the whole, it’s a good printing solution for distributed workforces.…

27th July 2022 Newsletter

Click here to subscribe! If you have engaged us for IT strategy work, you may have heard me talk about the magic 3% – where…

20th July 2022 Newsletter

Click here to subscribe! It takes some work to divide up and allocate work – doesn’t it? All good work starts with a sound plan…

13th July 2022 Newsletter

Click here to subscribe! This week sees a focus on building, testing, advising and supporting. One goal I’m pretty keen on is to have a…


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