Uncategorized Deploy the Company Portal The Company Portal is an important part of endpoint managed devices in a Microsoft ecosystem. It provides an entry point for users to: access additional apps that are authorised and might be useful to install access support manage their device The Company Portal is an app installed from the Microsoft Store for Business. The process […] Written by luke December 21, 2021December 21, 2021 Saving Bookmark this article Bookmarked
Uncategorized Setting up Remote Help Microsoft have released a new remote help solution (currently in preview) and this is something that we hope may: Make it easier for us to connect to remote computers and provide direct one-on-one support Replace Teamviewer in the longer term. We really like Teamviewer but Remote Help would further our guiding principles of Microsoft first. […] Written by luke December 21, 2021December 21, 2021 Saving Bookmark this article Bookmarked
The Future is Calling ☎️ Do you remember the grungy dens that were public payphones? Before the days of mobile phones, I’d have to push my way past McDonalds wrappers so I could call Mum to let her know I was going to be late for dinner. My uni friends talked of all sorts of scams to get free phone […] Written by Olivia Morgan January 15, 2023January 15, 2023 Saving Bookmark this article Bookmarked
🎁 Wrapping Up 2022 Coming to the end of another year means reflecting on what has been achieved, and what could be improved or changed. Our newsletter has now been running for just over six months – that’s 26 newsletters in total! Our most popular topics this year included security, employee training and learning, and artificial intelligence (AI). Unsurprisingly, this has reflected […] Written by Olivia Morgan December 20, 2022December 20, 2022 Saving Bookmark this article Bookmarked
The Future is Calling ☎️ Do you remember the grungy dens that were public payphones? Before the days of mobile phones, I’d have to push my way past McDonalds wrappers so I could call Mum to let her know I was going to be late for dinner. My uni friends talked of all sorts of scams to get free phone […] Written by Olivia Morgan January 15, 2023January 15, 2023 Saving Bookmark this article Bookmarked
🎁 Wrapping Up 2022 Coming to the end of another year means reflecting on what has been achieved, and what could be improved or changed. Our newsletter has now been running for just over six months – that’s 26 newsletters in total! Our most popular topics this year included security, employee training and learning, and artificial intelligence (AI). Unsurprisingly, this has reflected […] Written by Olivia Morgan December 20, 2022December 20, 2022 Saving Bookmark this article Bookmarked
🤖 Artificial Intelligence (AI) for coding, writing, and more! My first brush with AI was in my final year at Uni. The cool kids had snatched all of the interesting thesis topics. My friend Paul was capturing 3D data from a 2D image, similar to this – very cool. I approached one of my computer science lecturers and he said, “read this, and base […] Written by Olivia Morgan December 8, 2022December 8, 2022 Saving Bookmark this article Bookmarked
Securing IT Systems in Freefall ✈️ Stalling an aircraft, intentionally, was never fun – but necessary to feel the effects of when you lose control. The procedure was to 1) ascend to 4000ft AGL over farmland, 2) jam the throttle control in to idle, 3) as airspeed decreases, keep pulling the stick back to raise the nose and maintain altitude, 4) […] Written by Olivia Morgan June 5, 2023June 5, 2023 Saving Bookmark this article Bookmarked
Strengthening Security with MFA 🔍 We all have customers in some form or another and identifying them can be tricky. Mid last year ACMA brought in regulation to make it mandatory for telcos to use a second factor in verifying a customer attempting to perform a high risk transaction (for example, adding an account holder). Many telcos adopted this second […] Written by Olivia Morgan May 8, 2023May 8, 2023 Saving Bookmark this article Bookmarked
Scheduling A Security Checkup 🩺 Effective security is a priority for many organisations, but its implementation can be obstructed by uncertainty and a lack of reliable resources. As reported data breaches from malicious attacks are increasing, security is becoming a priority for many – but it can be difficult to know where to begin when protecting your organisation, employees, and […] Written by Olivia Morgan March 6, 2023March 6, 2023 Saving Bookmark this article Bookmarked
It’s bigger on the inside… Building a customer portal can be tricky. In the heat of the dot com bubble, I was a consultant working on the telstra.com team – Telstra’s first shot at a one-stop-shop for customers. I was working for Accenture at the time as a Manager in the UAT team. It was a goliath of a project, […] Written by Olivia Morgan February 13, 2023February 13, 2023 Saving Bookmark this article Bookmarked