Uncategorized Receiving and managing feedback I’ve been reflecting on the process of receiving and managing feedback. It can sometimes be a challenge to receive feedback and not to take it personally. In addition, the level of difficultly in obtaining feedback can increase considerably if people are under stress. During these times its most important to ensure people feel heard and […] Written by luke January 20, 2022January 20, 2022 Saving Bookmark this article Bookmarked
Uncategorized Coordinating interviews When we undertake staff consultation, it’s sometimes difficult to align calendars between interviewers and particpants. To make this process easier, we use Microsoft Bookings (hidden in the bundle of goodies you get with most Office 365 licences). I like Bookings because: Participants can choose a time that suits them Participants can also easily reschedule or […] Written by luke January 19, 2022May 26, 2022 Saving Bookmark this article Bookmarked
Uncategorized Deploy the Company Portal The Company Portal is an important part of endpoint managed devices in a Microsoft ecosystem. It provides an entry point for users to: access additional apps that are authorised and might be useful to install access support manage their device The Company Portal is an app installed from the Microsoft Store for Business. The process […] Written by luke December 21, 2021December 21, 2021 Saving Bookmark this article Bookmarked
Uncategorized Setting up Remote Help Microsoft have released a new remote help solution (currently in preview) and this is something that we hope may: Make it easier for us to connect to remote computers and provide direct one-on-one support Replace Teamviewer in the longer term. We really like Teamviewer but Remote Help would further our guiding principles of Microsoft first. […] Written by luke December 21, 2021December 21, 2021 Saving Bookmark this article Bookmarked
Uncategorized Setting up Zabbix server Check system requirements https://www.zabbix.com/documentation/current/manual/installation/requirements Create LAMP stack on AWS Lightsail instance – do this manually. Don’t use a LAMP package (bitnami) as this does not work: Assign static IP Using your domain host, assign an A record for the domain that you’ll use for Zabbix server, pointing to the static IP in step 1. Install […] Written by luke November 4, 2021November 4, 2021 Saving Bookmark this article Bookmarked
Uncategorized System monitoring Further along our overall strategy of either 1) making better use of our Microsoft subscriptions, or 2) using open source, we have opted to use Zabbix for system monitoring. It’s extensive in functionality and comes with heaps of monitoring templates out of the box. The architecture we use for system monitoring and alerting includes: A […] Written by luke November 4, 2021November 4, 2021 Saving Bookmark this article Bookmarked
Uncategorized Issues and possible solutions I wanted to provide a single place where we can list the issues we have come across and how we solved them. There is a chance they may help someone else. OneDrive Old OneDrive folder in File Explorer can’t be deleted. Even after unlinking the OneDrive account, the OneDrive folder for the account remains. The […] Written by luke September 29, 2021November 11, 2021 Saving Bookmark this article Bookmarked
29th June 2022 Newsletter Across the IndustryRead about how Melbourne and Geelong are utilising camera technology from Axis as part of their Smart City transformation, or take a digital tour of Geelong’s Smart City here. Watch a minidocumentary on the industries achieving net zero using the Internet of Things (IoT). Small business in Victoria can apply for a rebate to assist with the transition to renewable energy. New […] Written by Olivia Morgan June 29, 2022June 29, 2022 Saving Bookmark this article Bookmarked
22nd June 2022 Newsletter Across the IndustryWatch Dr Adam Mowlam give an overview of the Victorian Digital Twin project, which aims to present data from around Victoria digitally in one convenient location. You can read more about this project here. Read about how the Internet of Things (IoT) is being utilised for digital signage. SolarWinds have released a report detailing the challenges […] Written by Olivia Morgan June 29, 2022June 29, 2022 Saving Bookmark this article Bookmarked
29th June 2022 Newsletter Across the IndustryRead about how Melbourne and Geelong are utilising camera technology from Axis as part of their Smart City transformation, or take a digital tour of Geelong’s Smart City here. Watch a minidocumentary on the industries achieving net zero using the Internet of Things (IoT). Small business in Victoria can apply for a rebate to assist with the transition to renewable energy. New […] Written by Olivia Morgan June 29, 2022June 29, 2022 Saving Bookmark this article Bookmarked
22nd June 2022 Newsletter Across the IndustryWatch Dr Adam Mowlam give an overview of the Victorian Digital Twin project, which aims to present data from around Victoria digitally in one convenient location. You can read more about this project here. Read about how the Internet of Things (IoT) is being utilised for digital signage. SolarWinds have released a report detailing the challenges […] Written by Olivia Morgan June 29, 2022June 29, 2022 Saving Bookmark this article Bookmarked
15th June 2022 Newsletter Across the Industry Services Victoria is developing ‘Council in a Box’, a digital tool for Victorian councils to deliver services to ratepayers. Read more about the project here. Low Power Wide Area Network (LPWAN) wireless technologies are being utilised in Victoria to manage water networks using digital meters. Read more about this project here. Open DataYou can […] Written by Olivia Morgan June 29, 2022June 29, 2022 Saving Bookmark this article Bookmarked
3rd August 2022 Newsletter Click here to subscribe! Reliable printing from anywhere is something that Microsoft’s Universal Print aspires to. On the whole, it’s a good printing solution for distributed workforces. In a Universal Print world, there are no on-premises print servers – which I really like. My view is that there should be no on-premises infrastructure – other than network […] Written by Olivia Morgan August 4, 2022August 4, 2022 Saving Bookmark this article Bookmarked
27th July 2022 Newsletter Click here to subscribe! If you have engaged us for IT strategy work, you may have heard me talk about the magic 3% – where the average annual IT spend for government agencies is around 3% of annual revenue. Although there may appear to be lots of change in the IT sector, many things stay […] Written by Olivia Morgan July 28, 2022July 28, 2022 Saving Bookmark this article Bookmarked
20th July 2022 Newsletter Click here to subscribe! It takes some work to divide up and allocate work – doesn’t it? All good work starts with a sound plan – in your head or on paper. And there is an art in dividing up work – giving everyone in the team something to chow down on – so that […] Written by Olivia Morgan July 21, 2022July 21, 2022 Saving Bookmark this article Bookmarked
13th July 2022 Newsletter Click here to subscribe! This week sees a focus on building, testing, advising and supporting. One goal I’m pretty keen on is to have a fully automated out-of-the-box experience for provisioning new devices over the air – using Microsoft EndPoint Manager (previously called Intune). Most of this works really well, from installing apps, applying security […] Written by Olivia Morgan July 15, 2022July 15, 2022 Saving Bookmark this article Bookmarked
