I find it interesting to learn of the systems that others use, so I'd like to share the ones we use. We have a tendency to make the most of and build upon our investment in Office 365, host apps on and backup to either Azure or AWS, or to use open source.
Corporate
- Productivity - Office 365. We mainly assign E3 licences, and the occasional E1 licence for sub-contractors.
- Ticket, asset and opportunity management - Dynamics 365 (expanding into works management soon)
- Finance - Quickbooks Online
- Timesheets - Microsoft Project Web App and PowerBI (for reporting and generating printed timesheet info)
- Websites - WordPress, hosted by Synergy Wholesale (where local hosting/performance is important) or Dreamhost (where neither is).
- Progress tracking and collaboration (for testing and complex delivery projects) - Azure DevOps
- Password management - 1password (although considering an open source option)
- Progress tracking - MS Planner
- Virtual meetings - MS Teams
- Backup - Azure (Azure Backup Center for workloads on-prem and in the cloud), Office 365 (Skykick)
- Architecture diagrams - Visio
- Phone system, and alternate virtual meeting platform - 3cx with SIP trucks provisioned through NetSIP/OTW
- Remote monitoring - Zabbix
- Remote management - Teamviewer
Specialty
- Test planning, preparation and execution - Azure DevOps
- Load/performance testing - Apache JMeter (scripting) and Blazemeter (execution)
- Usability testing - Participate.io
- SCORM development - Adobe Captivate
- LMS - Moodle
- GIS - QGIS
- Client / Community / Customer Management Systems - Dynamics 365 / Powerapps / Flow
- Data transformation - Excel Power Queries (simple), Talend Open Studio (complex)
- Video production - OBS Studio or Adobe Premiere Pro
- Photo editing - Adobe Photoshop
- Records Management - Content Manager (maximising PROV compliance) or SharePoint
Hardware
- Secure tokens - Protectimus
- Laptop / desktop - Surface Pro
- WiFi APs, switches and firewalls - Ubiquiti (inc Unifi gear and Unifi Controller)
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