I find it interesting to learn of the systems that others use, so I'd like to share the ones we use. We have a tendency to make the most of and build upon our investment in Office 365, host apps on and backup to either Azure or AWS, or to use open source.

Corporate

  • Productivity - Office 365. We mainly assign E3 licences, and the occasional E1 licence for sub-contractors.
  • Ticket, asset and opportunity management - Dynamics 365 (expanding into works management soon)
  • Finance - Quickbooks Online
  • Timesheets - Microsoft Project Web App and PowerBI (for reporting and generating printed timesheet info)
  • Websites - WordPress, hosted by Synergy Wholesale (where local hosting/performance is important) or Dreamhost (where neither is).
  • Progress tracking and collaboration (for testing and complex delivery projects) - Azure DevOps
  • Password management - 1password (although considering an open source option)
  • Progress tracking - MS Planner
  • Virtual meetings - MS Teams
  • Backup - Azure (Azure Backup Center for workloads on-prem and in the cloud), Office 365 (Skykick)
  • Architecture diagrams - Visio
  • Phone system, and alternate virtual meeting platform - 3cx with SIP trucks provisioned through NetSIP/OTW
  • Remote monitoring - Zabbix
  • Remote management - Teamviewer

Specialty

  • Test planning, preparation and execution - Azure DevOps
  • Load/performance testing - Apache JMeter (scripting) and Blazemeter (execution)
  • Usability testing - Participate.io
  • SCORM development - Adobe Captivate
  • LMS - Moodle
  • GIS - QGIS
  • Client / Community / Customer Management Systems - Dynamics 365 / Powerapps / Flow
  • Data transformation - Excel Power Queries (simple), Talend Open Studio (complex)
  • Video production - OBS Studio or Adobe Premiere Pro
  • Photo editing - Adobe Photoshop
  • Records Management - Content Manager (maximising PROV compliance) or SharePoint

Hardware

  • Secure tokens - Protectimus
  • Laptop / desktop - Surface Pro
  • WiFi APs, switches and firewalls - Ubiquiti (inc Unifi gear and Unifi Controller)
"A change in perspective is worth 80 IQ Points" 
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